PROFESSIONAL SUMMARY
Detail-oriented Cloud Practitioner and Linux Systems Administrator, with experience successfully implementing cloud infrastructure, and managing computer systems. Self-motivated and dedicated to excellence, I thrive in environments where initiative and independence are valued, and in collaborative teams that share my commitment to delivering outstanding outcomes.
TECHNICAL SKILLS
Cloud Computing: AWS technologies (EC2, VPC, S3, RDS, CloudFormation, Lambda, IAM, CloudTrail)OS: Debian-based Linux distros (command-line use, scripting, system administration, troubleshooting)
Languages: Python, JavaScript
Web Technologies: CSS, HTML, Markdown
Source control: Git
EXPERIENCE
School Computer Technology Specialist Assistant | Department of Education | Mar 2023 - present
New York, NY- Provided technical support for individual student’s Chromebook, Lenovo, Acer, and iPad devices to a school of 630 students, classroom and computer lab desktops and smartboards.
- Successfully accelerated grade-wide device preparations for NYS computer-based testing.
- Troubleshooted Lexmark printers throughout the building.
- Created and managed tickets for hardware repairs of devices under warranty.
Home Organization Specialist | Handy | Jan 2019 - Mar 2023
New York, NY- Delivered solutions with a customer-focused approach, actively addressing challenges.
- Architected systems tailored to client's needs and daily functions in a manner that resonated positively.
- Established a loyal clientele through exceptional service delivery, fostering strong interpersonal connections due to consistently exceeding customer expectations.
Office Manager | Midtown Internal Medicine | Jan. 2016 - Dec. 2016
New York, NY- Formalized documentation for internal knowledge repositories, capturing essential details of discrepancies with various insurance providers, labs, and appointment types. Empowering new hires with self sufficiency.
- Introduced the processes of deductible estimation and same-day collection; reducing the number of patient balances by 25%.
Administrative Assistant and Medical Biller | Midtown Internal Medicine | Aug. 2008 - Jan. 2016
New York, NY- Produced accurate financial claims within aggressive timeframes while ensuring to meet stringent guidelines varied among insurance companies.
- Implemented automated systems to streamline redundant tasks such as creating new patient folders and confirming appointments, redirecting staff resources leading to a 10% decrease in pending claims.
- Concurrently managed crucial office operations, including patient scheduling, insurance coverage verification, remediation of denied or unpaid medical claims and patient invoices, maintaining medical supplies inventory.
- Courteously greeted callers and visitors for a dynamic office environment, and assisted patients with questions and concerns, often recognized personally on Yelp reviews by satisfied customers for providing high-quality service.
CERTIFICATIONS
- Python Institute Certified Entry-Level Python Programmer
- anticipated Dec. 2024
- Amazon Web Services Cloud Practitioner
- issued June 2023, validation number: L6KC12M14JR11QKT
- LPI Linux Professional Institute Linux Essentials
- issued Mar. 2023, validation number: LPI000539719/sc9jkh4lbj
EDUCATION
PER SCHOLAS | AWS re/Start | Jun. 2023
New York, NY- Completed 450+ hours of intense, comprehensive training on AWS cloud services and tools including networking, security, databases, and automation.
- Gained hands-on experience by building cloud solutions for demanding simulated scenarios.
- Introduced to Python, Cloud9 IDE, and BOTO3 SDK.
A CLOUD GURU | LPI Linux Essentials Certification | Mar. 2023
Remote- Completed 26+ hours of self-paced learning on the Linux operating system and Bash shell scripting through A Cloud Guru, contributing to acquiring the Linux certification.
LINKEDIN LEARNING | Cert Prep: LPI Linux Essentials Certificate | Mar. 2023
Remote- Completed the self-paced learning path for a thorough understanding of the Linux operating system.
PROJECTS
Cloud Resume Challenge: hosted resume as a static website using various AWS services.
- Deployed an S3 storage bucket, enabled for website hosting, pointed to my html resume file.
- Implemented a CDN service, to serve content with low latency and to provide HTTPS support for a more secure data transmission.
- Configured a custom DNS domain and created a CNAME record to my CloudFront distribution.
- Implemented IAM policy to require a specific header with each content request, ensuring content is only reachable through the custom domain where encrypted communication is supported.
Web Application: collaborated in building a web app aimed to reduce waste
- Developed and deployed a website in 6 weeks using HTML, CSS, JavaScript, React, MongoDB, Amazon S3, Google Maps API
Technical Writing: created guides of techinical concepts aimed at readers entering tech
- Leveraged Github Pages to deploy an ongoing blog to demonstrate technical aptitude.
- Utilized VSCode as primary IDE for writing and editing blog posts.
- Managed version control with Git, ensuring proper tracking of changes.
- Incorporated screenshots and code snippets to enhance clarity of technical explanations.